Website redirecting to a website and downloads software

  • Unknown's avatar
    awaisamjadofficial1ee9bdec97a · Member ·

    Hye there, So yesterday I opened my website and it was no longer loading. Whenever I write my website URL and hit enter, it instantly redirects to something called ‘https://cdn.discordapp.com/attachments/1066359882619572262/1066463987438465075/NewBrowser.rar’ and downloads the NewBrowser software. I tried checking databse whether someone changed my website url by getting access to my account, but everything is fine in the database. Then i tried opening my site on mobile and it was working on mobile. Now, I can only open my website on mobile even the login page but not on any desktop. And also, my traffic dropped to 40 or 50 views per day because of this. (I got and email from cloudflare that someone accessed my account two days ago). What if I delete my account and plugin of cloudflare?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host playhaze.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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