Website refuses to open on custom domain but works on IP

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  panadya21 · Member · Aug 4, 2021 at 5:15 pm

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  I am trying to bring my Django website online with a custom domain.

  The website is Brute Lens and the IP of the webserver is 157.90.29.120. However, opening the IP works fine, opening the domain usually doesn’t work, sometimes it gives me an Apache default page, but normally just a connection refused. When I do a traceroute, the correct IP shows up.

  Where is the problem?

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  aamirmurtaza67 · Member · Aug 4, 2021 at 5:26 pm

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  It looks like some browser cache issue. If you use Chrome open developer tools, check “Disable cache” in Network tab and refresh again.

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  aisajib · Member · Aug 5, 2021 at 4:19 am

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  Hi there,

  You may want to contact the hosting service provider for help with this. On this forum, we’re able to help with WordPress.com sites for the most part. As you are using Django, we wouldn’t know about troubleshooting that. Perhaps you can post on the Django Forums for help.