Website Restoration

• 

  arinstein · Member · May 21, 2024 at 8:14 pm

  • Copy link
  • Add topic to favorites

  Hello, I deleted my website (thesteiners.wordpress.com) but I want to restore it. When I click on ‘Restore’, I get the error, ‘Only an administrator can restore a deleted site.’I should be the administrator, however – I created the website.

  Help please

• 

  arinstein · Member · May 26, 2024 at 7:32 am

  • Copy link

  My issue has not been resolved.

• 

  arinstein · Member · May 26, 2024 at 7:36 am

  • Copy link

  @markjons393 My issue has not been resolved. On an earlier date, someone had the same issue and an employee came to his comment section, fixed it for him, and said that anyone who has the same issue should post it here. I did, but still no reply.

• 

  mrfoxtalbot · Staff · May 26, 2024 at 8:20 am

  • Copy link

  Hi there @arinstein. I reviewed your account History and it looks like thesteiners.wordpress.com was renamed to testingesta.wordpress.com five days ago. This would explain why thesteiners.wordpress.com no longer shows any content.

  Could you please check testingesta.wordpress.com and confirm if that site matches the one you are missing?

  Thank you!

• 

  arinstein · Member · May 26, 2024 at 8:44 am

  • Copy link

  @mrfoxtalbot No they are not the same site. I deleted the site with the domain “thesteiners.wordpress.com” and wish to restore it back. However, I created another site with the same name “The Steiners” with the domain address “testingesta.wordpress.com”. They are different sites.

• 

  mrfoxtalbot · Staff · May 26, 2024 at 9:45 am

  • Copy link

  Thank you for clarifying this @arinstein. I can confirm that we have been able to restore thesteiners.wordpress.com as you requested. You should be able to access your site now.

• 

  arinstein · Member · May 26, 2024 at 12:51 pm

  • Copy link

  @mrfoxtalbot Yes, I think now it has been restored, thanks. However, now I have lost access to the domain address. although I am using the same WordPress account.

• 

  mrfoxtalbot · Staff · May 27, 2024 at 11:06 am

  • Copy link

  However, now I have lost access to the domain address.

  Could you confirm the exact name of the domain you are missing? Thanks!

  I also have a same question for this website- https://www.acecovalves.com/

  @valvesaceco, it does not look like the domain you mention is registered with or pointed to a WordPress.com site. The domain appears to be registered via networksolutions.com and points to a worldnic.com server. I would recommend reaching out to them to help you gather more details.

  If you need further support, please open a separate forum thread, thank you!

• 

  arinstein · Member · May 30, 2024 at 7:40 am

  • Copy link

  @mrfoxtalbot

  This is the exact name of the domain I am missing: “thesteiners.wordpress.com”

• 

  arinstein · Member · Jun 2, 2024 at 1:04 pm

  • Copy link

  @mrfoxtalbot Check the screenshot. The site (thesteiners.wordpress.com) I created with the account I have logged inti right now is not visible in the sites list.

  

• 

  mrfoxtalbot · Staff · Jun 3, 2024 at 8:23 am

  • Copy link

  Hi @arinstein. Thank you for the screenshot, it helped me figure out what was happening and fix it. If you reload your dashboard, thesteiners.wordpress.com should be listed there now.