Website restoration or fixing after failed migration

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  kolodubbogdan · Member · Oct 28, 2024 at 9:35 am

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  Hello, when I try to access or login to shared website, https://nailtech.mx/, I get an error message saying ‘There has been a critical error on this website.’ and I’m unable to take any action to fix it. No access to FTP, or database.
  It occured after I tried to migrate another version of the website with WPVivid Plugin (I used it instead of Duplicator because no access to FTP).
  Website lost connection to jetpack and all backups. There’s nothing i can do remotely.
  
  Can you please help?
  Restore a backup from yesterday date, or fix a migration?

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  staff-papyrus · Staff · Oct 28, 2024 at 4:52 pm

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  Hi there!

  It looks like there were a few issues present on this site after your recent migration attempt. I’ve fixed things up to get your site and dashboard access up and running again.

  I’m also going to send you an email with more information about this particular case. Keep an eye on your inbox for that message!