Website retrevial and transfer
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Hi there, until last week I had the website http://www.greatmusicinirishhouses.com
I had set this up for a client who now needs to take over and pay for the site registration
I can’t find any correspondence from Worpress in relation to invoices, payment or where the site is gone
Can you raise an invoice and arrange for me to hand over the ‘ownership’ of this site please
many thanks -
greatmusicinirishhouses.com isn’t working! Oh no!
“Great Music in Irish Houses 2019” is not available at the domain greatmusicinirishhouses.com right now. The mapping for this domain expired, and it has to be renewed.You’ll need to log in to the account that previously owned the upgrade rather than this new account you are using now. This thread has been tagged for a member of staff to advise you further.
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Hi sherrycommunications,
Can you raise an invoice and arrange for me to hand over the ‘ownership’ of this site please
As @themagicrobot mentioned, the upgrades for greatmusicinirishhouses.com are owned by another WordPress.com account and any changes will need to be initiated from that account. For security reasons, we are unable to make any changes without permission from the account owner.
I can’t find any correspondence from Worpress in relation to invoices, payment or where the site is gone
If you paid for the upgrade and can find a transaction ID, that can be submitted via the account recovery form as proof of ownership (please do not share it on these forums):
If you provide a valid transaction ID, we can help with account recovery and send more information about the process of transferring ownership of the site and upgrades to another WordPress.com account.
Please let me know if you have any questions.
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