Website Says “500 Internal Server Error’

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  colbyschulz2002 · Member · Nov 21, 2022 at 9:55 pm

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  I run this website as a board member of the association and the template is out of date, no longer used, and terribly hard to use. So I was given the option to update it to Neve. I followed the steps, and now the website will not open. How do I even go about getting this back?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Nov 22, 2022 at 3:31 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  colbyschulz2002 · Member · Nov 22, 2022 at 3:36 am

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  The URL is quincycivicmusic.org

  Thanks!

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  amiteshg93 · Member · Nov 22, 2022 at 3:43 am

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  Hi there,

  quincycivicmusic.org uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums

  Hope this helps! :)