Website says can’t provide a secure connection?

  • Unknown's avatar
    sweetefelicity · Member ·

    Hello! I opened up my WordPress website today to work on it and it won’t pull up. Instead, I am getting an error message which says:
    ‘This site can’t provide a secure connection
    blossomandbirdsong.com uses an unsupported protocol.
    ERR_SSL_VERSION_OR_CIPHER_MISMATCH
    Unsupported protocol
    The client and server don’t support a common SSL protocol version or cipher suite.’

    What does this mean and why did it happen?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    http://blossomandbirdsong.com/ appears to use the WordPress software and is hosted with Bluehost. In order to get help with your website and SSL certificate, we do suggest contacting firsst Bluehost’s own customer support, or possibly the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

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