Website seemingly gone
-
I need help! My website is getting the critical error message. I don’t see it listed on my dashboard or even in the deleted sites area. I am trying to remain calm but I have been at this for hours and can’t figure it out.
The blog I need help with is: (visible only to logged in users)
-
Hey there @bdubs123, your site isn’t using our managed hosting services, so I’m not able to access it to fix this. Can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.
Typically if we see this here, there’s an issue with a theme or plugin that requires an update, or maybe a recent update broke something. Your error logs and the guide above should help.
Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.
Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!
-
I have completed the transfer now but the problem is I used to have content on my website http://www.barbiewinterbottom.com and it is just gone. I don’t know what to do. It was created on WordPress and everything is just gone…
-
Hello @bdubs123,
Sorry to see the issue still persists. You can get the error log and detect the issue if the critical error message is still there. Here you can learn How to Set Up WordPress Error Logs to Detect Issues (So You Can Fix Them).
From the error log, you will find the issue and once it has been fixed, your site will be back to normal.
Let us know if it works for you.
- The topic ‘Website seemingly gone’ is closed to new replies.
WordPress.com Forums 