Website startup

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  chloehurteau1 · Member · Dec 30, 2020 at 10:30 pm

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  Hello! I purchased a plan with Bluehost and for multiple days it has been on a loading screen that just says it is installing wordpress. I have no clue as to why it isn’t going any farther. I thought it had to do with my wordpress account so I’ve been trying to look but nothing has changed. I have downloaded wordpress twice now and still it hasn’t changed. Thanks!

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  ctdalba · Staff · Dec 30, 2020 at 10:39 pm

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  Hello!

  I believe what you are doing is installing WordPress.org (the open-source) and not WordPress.com, these two are separate entities. For more information check out this support document: https://wordpress.com/support/com-vs-org/

  The best solution is to contact:
  WordPress.org forum: https://wordpress.org/support/forums/
  BlueHost: https://www.bluehost.com/help?_ga=2.92081178.1486091262.1609367874-1637268410.1609367874

  Hope this helps!