Website strongly outdated – no update possible anymore. How to properly download website content?
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Dear WordPress Support,
My Website hasn’t been updated since 2018. Because of that, I can’t access the website Editor and update it manually. I was however able to reinstate the login page, which I couldn’t even access before.
To solve that, I have already cut the losses and decided to download the whole website content and create a new one. I read on a forum that it is generally recommended to also download the Website Database via Cpanel. Is this true, or is it sufficient if I just use my backed up website content on my PC to create the new webpage? If it is necessary, how does the process go like?
Thank you very much for processing my request and looking forward to your response!
With kind regards,
MinikawSite: (email visible only to moderators and staff)/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello there,
Many thanks for reaching out.
It looks like jgbm-hamburg.gbm-online.de is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
You would need to reach out to the hosting provider with regards to downloading a copy of the website.
It sounds like you may need to rebuild the site using a more up to date theme.
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