Website Subject to Malware

  • Unknown's avatar
    jgmoore96 · Member ·

    Hi,
    I recently made a blog site with the host provided HostGator, which uses wordpress.
    A few days ago my site has been a victim of Malware. I cannot search my URL and I cannot log access the back end (www.tennisunknown.com/wp-admin) to edit or make any changes. Can you please help me with this issue?

    Kind Regards,

    Jack

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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