Website suddenly crashes

• 

  fotoplus971 · Member · May 28, 2022 at 5:00 am

  • Copy link
  • Add topic to favorites

  Hello! I tried changing the folder name of oceanwp theme in wordpress. After changing it the website is still accessible but I have a problem with the header and the footer. I also tried renaming it back to the original folder name but nothing happened.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-naz06 · Staff · May 28, 2022 at 5:26 am

  • Copy link

  Hi @fotoplus971,

  I believe you are using the self-hosted version of WordPress since your domain points to Bluehost Hosting nameservers. Here in this forum, we provide support for WordPress.com Users.

  The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help.
To get help for WordPress.org, please visit the below link: https://wordpress.org/support/

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: 
  https://wordpress.com/support/com-vs-org/

  Hope this helps point you in the right direction!