Website suspended

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  bcvicgurleen · Member · Aug 10, 2022 at 8:10 pm

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  I have a website domain at godaddy and created website at wordpress.
  The website now shows to be suspended. Please contact back at (email visible only to moderators and staff)

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-ozmodiar · Staff · Aug 10, 2022 at 9:10 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  bcvicgurleen · Member · Aug 10, 2022 at 9:36 pm

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  The website address is hdlcan.ca

  I am not sure where would I be able to find the URL.

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  bcvicgurleen · Member · Aug 10, 2022 at 10:45 pm

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  Any luck?

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  fstat · Staff · Aug 11, 2022 at 7:55 am

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  Your domain is parked, so you need to contact GoDaddy to figure out what happened.

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  bcvicgurleen · Member · Aug 11, 2022 at 8:23 pm

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  Godaddy told me that the hosting is expired. Can you check if word press has the hosting?

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  staff-totoro · Staff · Aug 11, 2022 at 9:46 pm

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  Hi there,

  We can’t help directly because we don’t host hdlcan.ca on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. To clarify, we are not the only provider of WordPress sites, and we do not have access to WordPress sites provided through other hosts.

  In this case you will need to contact GoDaddy support and ask that they restore your hosting service and associated site, they are in the best position to help, thanks!