Website unaccessible
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Hello, my websites and wp admin page I use to edit my website are both inaccessible. Whenever I go to my website’s link, I only see a blank white page and nothing else. I went to my account on the wordpress websites and in the top left corner it says jetpack wasn’t able to connect to my websites. It shows some ways of fixing it such as debugging it or disconnecting from jetpack, but I am not too familiar with Jetpack so I wanted to contact support before I did anything first.
Site: https://ptasoccer.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hi there – You’ve arrived at the WordPress.com support forums. We offer support and guidance for sites hosted at WordPress.com, or are interested in moving to our hosting services.
Based on the details you provided, you have a “self-hosted WordPress site” hosted with GoDaddy. We recommend getting in touch with their support as soon as you can, as a first step: https://www.godaddy.com/help/contact-us
Following the result of that, you’ll then want to reach out for help within the community support forums (at WordPress.org): https://wordpress.org/support/forum/how-to-and-troubleshooting/
WordPress.com vs. WordPress.org; what’s the difference?
Give these two resources a solid try. If either do not pan out, come back and let us know. While we cannot provide direct support, we can do our best to offer guidance if we see a path.
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