Website unavailable.

• 

  player1ne · Member · Jan 24, 2019 at 7:31 pm

  • Copy link
  • Add topic to favorites

  It says I need to remap the DNS but I’ve always used wordpress. My site has been down for at least a week!

  The blog I need help with is: (visible only to logged in users)

• 

  darciemg · Staff · Jan 24, 2019 at 7:57 pm

  • Copy link

  The name servers or A records for the domain no longer point to WordPress.com. Can you login to your registrar and remap the domain to point to WordPress.com?

  Here’s the preferred way: https://en.support.wordpress.com/domains/map-existing-domain/

• 

  player1ne · Member · Jan 24, 2019 at 8:07 pm

  • Copy link

  We never hosted anywhere other than WordPress though! I’m confused because there’s no external registrar for me to access. We’ve been using wordpress the whole time.

• 

  themagicrobot · Member · Jan 24, 2019 at 8:35 pm

  • Copy link

  We never hosted anywhere other than WordPress though! I’m confused because there’s no external registrar for me to access. We’ve been using wordpress the whole time.

  Are you sure about that?

  Domain:grassrootsoh.org
  Registrar:Gandi SAS
  Name Servers:
  ns1.zachspcsolutions.com
  ns2.zachspcsolutions.com

• 

  player1ne · Member · Jan 24, 2019 at 8:46 pm

  • Copy link

  Aha! I was not sure, it was just what I had been told. And nowhere on the wordpress backend could I see what it was set too. The help link doesn’t actually take me to a page with more info it just goes back to the top of the page with the DNS settings for wordpress.

• 

  darciemg · Staff · Jan 24, 2019 at 8:57 pm

  • Copy link

  A host and a registrar are different, and so while you’ve hosted here the domain was registered elsewhere. The name servers were changed to point to other ones, but the A record pointed here up until recently.
  https://securitytrails.com/domain/grassrootsoh.org/history/ns

  Can you login at Gandi to make the DNS updates?