Website unavailable

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  kensingtonmaid · Member · Dec 18, 2020 at 11:19 am

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  Hi, we have a website designed from WordPress but recently everytime we enter on the website it says ‘Your connection isn’t private’ Attackers might be trying to steal your information from (website name) (for example, passwords, messages or credit cards).

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  rjthebeardman · Member · Dec 18, 2020 at 11:26 am

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  Hi kensingtonmaid,

  Could we have the website URL so we can check if we’re getting the error on our side? It could just be on your end.

  Here are a few suggestions to try in the meantime:

  How to Fix “Your Connection is Not Private” Error (18 Tips)

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  kensingtonmaid · Member · Dec 18, 2020 at 11:30 am

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  https://kensingtonmaids.com/

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  staff-ozmodiar · Staff · Dec 18, 2020 at 5:48 pm

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  Hello,

  The issue is that the WordPress.com Business plan that you had for your site has expired. This is causing problems when you try to direct kensingtonmaids.com to it because a paid plan is required to use a custom domain with a WordPress.com site.

  https://wordpress.com/pricing/

  So, you have a couple options here, you can revert your site to a basic WordPres.com free site and use the kensingtonmaids.wordpress.com URL. Or you can repurchase a Business plan for your site and we can help you get the kensingtonmaids.com URL back up and running properly.

  Let us know if anything is unclear or you have any further questions.