Website unreachable, untraceable and uneditable

  • Unknown's avatar
    ngojazba2019 · Member ·

    Last year in august, I created the website http://www.jazba.co.in using wordpress. I bought the domain from GoDaddy India and I hosted the website on Cloudflare. I made some edits each month. Today when I did my edits, and changed some SEO settings for my Team page, I don’t know the server crashed. After that, each time somebody tried to visit the website, they were getting Cloudflare error 522. I am the admin, after that incident, when I tried signing in with admin privileges, I was not able to find my website listed in my account. I can’t access the editing server dashboard of my website. i can’t reach my website. It would be really kind of you to help me out.

  • staff-totoro · Staff ·

    Hi there,

    The site jazba.co.in appears to be a self-hosted WordPress (also called “.org”) site, and not a site on WordPress.com.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

    You may wish to contact your hosting support team for direct assistance, as it seems the issue is with your current web host.

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