Website update now displays all code at the homepage
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Hi there, I need help – I don’t know how to code – the site I updated now displays all of the html on the front end! Can you help fix this? the website is http://www.toucantiling.co.nz
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Hello, @mouseonaleash,
I have checked your website and it’s working fine and there is no HTML code display on the home page. I think you need to clear the cache from your web browser.
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tenchoenyi –
It would be helpful to include this link for the user:
More importantly, the site is not using our managed hosting environment from WordPress.com. With a
whoissearch you can see that the name servers point to a different host, freeparking.co.nz. That means that the site is set up on the open source WordPress.org software.In this scenario you’ll want to direct the user to post at https://wordpress.org/support/forums/ for additional help and explain that they are not using WordPress.com. This page can be helpful: https://en.support.wordpress.com/com-vs-org/
Last thing is to add an
orgtag to the thread. -
Hi mouseonaleash –
The site that you’ve listed is not using our managed hosting environment at WordPress.com. Instead, it’s set up on the open source WordPress.org software and help for that comes from https://wordpress.org/support/forums/
This page explains more details about the differences in the two different versions of WordPress:
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You are welcome! Do you know how to do a
whoissearch @tencheonyi ?We also have some information that will be helpful to you with assisting other users in this forum. Check it out: https://en.forums.wordpress.com/topic/best-practices-community-standards/
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