Website URL sends me back here

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  buletproof · Member · Dec 14, 2012 at 11:58 am

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  I moved my domain to a self hosted website and the URL seems to send me to wordpress.com occasionally instead of the real website. How can I fix this?

  Mike

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Dec 14, 2012 at 7:43 pm

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  Hi there,

  This sounds like it could be a browser issue. Could you try clearing your cache and see if that helps? Here is more information about how to do that:
  http://en.support.wordpress.com/browser-issues/

  If, after you clear your cache, this still happens to you, please let me know!

  Cheers!

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  buletproof · Member · Dec 15, 2012 at 3:41 am

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  Clearing my cache did not fix the problem. Sometimes it will send me to the correct site sometime not.

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  zandyring · Staff · Dec 15, 2012 at 6:02 pm

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  Hi there,

  Sorry to hear that didn’t help.
  Could you include the URL that is malfunctioning as well as your old WP.com blog?

  Cheers!

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  buletproof · Member · Dec 15, 2012 at 11:09 pm

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  http://downthepipe-wh.com/

  and the other one is downthepipewh.wordpress.com

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  zandyring · Staff · Dec 17, 2012 at 2:19 pm

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  Hi there,

  I checked and it appears that your domain is pointing both at an external site (your nameservers are set to ns100.whbdns.com, ns101.whbdns.com) – which is what you want for a self-hosted blog – AND it is mapping to your WP.com blog. You want to remove the mapping, and this error should resolve.

  If you need help removing it, or want me to just take care of it, please let me know!

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  buletproof · Member · Dec 30, 2012 at 8:01 pm

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  can you take care of it? Im not quite sure how to do it.

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  zandyring · Staff · Jan 2, 2013 at 2:47 pm

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  Absolutely!

  I’ve gone ahead and removed the mapping. It showed me immediately that your site was unmapped, but it may take a few hours for the propagation across the web.

  I hope that helps!

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  buletproof · Member · Jan 3, 2013 at 11:38 am

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  Thanks for that. However it seems now there is a different problem, it sometimes sends you back to wordpress.com and gives this message “downthepipe-wh.wordpress.com doesn’t exist”

  any ideas?

  Thanks so much

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  zandyring · Staff · Jan 3, 2013 at 4:09 pm

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  I’d recommend clearing your cache again now that we’ve removed the mapping. Can you do that and let me know if you have the issue again?

  Cheers!