Website Usage

  • Unknown's avatar
    jasonjanesjj · Member ·

    Hello! I would like to redesign my website. I am wondering if I am able to design another website in Beta while my current website is still up. Or do I need to take my site down to work on it? Please give me a call if you can at (redacted by staff) or if email is best reach out to me please email me at (email visible only to moderators and staff)

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out to us. Unfortunately, we do not have phone support, but we are happy to assist you with any questions or concerns you have through your post here in the forums.

    Before switching your domain over, we recommend setting up your site here. When you sign up for a new site, we provide a free subdomain that you can use to begin building your new website.

    Based on the plugins you are currently using, such as Elementor, we suggest the Business Plan for you. This plan comes with many upgrades, including the ability to move your existing website to WordPress.com using the Move to WordPress.com plugin. This allows you to create a staging domain (*.wpstaging.com) with your current site, where you can make changes without affecting your current site.

    At WordPress.com, we use multiple data centers and a Content Delivery Network (CDN) to ensure that our hosted websites can handle high-traffic volumes. The CDN caches website content in around 28 locations globally, which means that visitors from any location can access the website quickly and efficiently, resulting in faster page load times and an improved user experience.

    We also prioritize data availability and security. Our real-time data replication and backup systems ensure that data is secured against loss, hardware failures, and cyber attacks, giving website owners peace of mind, knowing that their data is secure and always available.

    We hope this information is helpful. Please let us know if you have any further questions! :)

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