Website vanished

• 

  davidfrankaldred · Member · Oct 15, 2014 at 8:33 am

  • Copy link
  • Add topic to favorites

  My website has disappeared are the files still there? Is it because I was late renewing my domain?

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Oct 15, 2014 at 8:43 am

  • Copy link

  Hi there,

  I see that you are no longer hosting with us as seen here:

  http://www.networksolutions.com/whois/results.jsp?domain=vidasonik.com

  You are hosting with:

  LINIX

  Your domain has been renewed and is set to expire on November 2nd, 2015. Please contact your host regarding this matter.

  Cheers!

• 

  davidfrankaldred · Member · Oct 15, 2014 at 8:53 am

  • Copy link

  But I used to be able to see my dashboard at:

  http://vidasonik.com/wp-login.php?redirect_to=http%3A%2F%2Fvidasonik.com%2Fwp-admin%2F&reauth=1

  Now there is nothing there!

• 

  gracejiyoung · Member · Oct 15, 2014 at 9:04 am

  • Copy link

  Hi there,

  Yes, unfortunately I cannot help you with that because I am the support team for WordPress.com, not WordPress.org/Linix. We do not have access to your site’s files or the ability to provide support for your current issue.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

  Check here to learn more about the difference between WordPress.com and WordPress.org:

  WordPress.com vs. WordPress.org

  The issue you are having has to do with your host, so please contact Linix as I have no access to your files.

  I’m sorry I couldn’t be of more help.