Website will not opne

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  cleanae · Member · Apr 29, 2019 at 5:39 pm

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  My website will not open, only shows blank white screen.
  Contacted my host provider and they said it was something with the current theme.
  Can you help?

  The blog I need help with is: (visible only to logged in users)

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  starker3 · Member · Apr 29, 2019 at 5:46 pm

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  Hi @cleanae,

  Is your site a WordPress.com site? It looks to be hosted by ehosts.com
  If that is the case then you should ask for help in the
  

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  starker3 · Member · Apr 29, 2019 at 5:47 pm

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  Sorry, you can ask for Help in the WordPress.org Support Forum

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  cleanae · Member · Apr 29, 2019 at 5:56 pm

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  It was originally with ehost, but they where bought out by Just Host.
  I contacted justhost.com and they stated that it was a theme issue.

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  doohane1 · Member · Apr 29, 2019 at 6:06 pm

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  Hi @cleanae,

  I found this from a few months back:

  “A blank white page means that PHP is crashing. This problem can be caused by a variety of issues, including:
  (1) Bad theme
  (2) Bad plugin
  (3) Bad install/upgrade
  (4) you exhausted the memory limit
  (5) It could also mean that there is an issue with your web hosting server.

  1 and 2 are more common (typically due to a function conflict introduced by a plugin or theme).

  Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

  If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging

  Also, try reviewing this useful Codex: http://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death”

  Hope this helps!