Website won't process my payment

  • Unknown's avatar

    Hi, I’m trying to purchase a new website from WordPress, I’ve filled out all the information requests, but when I put in my credit card details the page won’t process my transaction.

    I’ve checked the details that I’ve inputted, there are no errors.

    This rejection may have something to do with the page asking for my country and postcode.

    Grateful for any help in overcoming this problem.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,
    The following link: https://en.support.wordpress.com/payment/
    describes all allowed payment methods. Have you tried a different credit card or perhaps PayPal? Another alternative, is to check with your Card Bank provider to see if there any other issues that might be preventing from performing the transaction.
    If you’re still facing problems, you can type “modlook” at the right side of this forum thread, and WordPress.com staff will take a look into your issue.

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