Website/WordPress Error

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  cometxtech · Member · Apr 23, 2020 at 1:29 am

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  Hello,

  There is something wrong with my WordPress website. I’m not sure what is wrong and I believe the business I hired to build it is no longer in business so I can not reach out to them directly.

  Could someone on your team take a look at the site and guide me on what happen and how to resolve my issue?

  http://cometxtech.com/

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  staff-mckluskey · Staff · Apr 23, 2020 at 9:21 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.