Website Works, But Can't Login–Says My Username Doesn't Exist

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  vanessamancao · Member · May 7, 2011 at 1:13 am

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  Hi,

  I’ve been perusing the support blogs for about an hour now, and none of them seem to be offering any help. I’m not too familiar with the HTML/Wordpress jargon, but please bear with me.

  I created a Web site and domain a few months ago: http://www.vanessamancao.com

  I just tried to login with what I thought was my username/pw– but it said my username/pw was incorrect. (This was the username where DreamHost said I registered my site under–I have the e-mail to confirm!). I proceeded to use the e-mail I registered under, but it said that no user was registered under that e-mail. This is the e-mail I’ve been using for all of my Web site stuff. I used a different username/pw combination for an account I thought I deleted a year ago, but it worked. When I login to this account though, none of the stuff for my http://www.vanessamancao.com site is there, like the theme I bought and all that information. And this web site is under vanessamancao.wordpress.com and it said it was deleted by the author.

  I don’t know if this matters, but my hard drive recently crashed and I don’t know if somehow that could correlate to my missing data…I still have all my WordPress information that has my themes and stuff on my external hard drive.

  I’m sorry if this is all confusing and hard to understand, but I can try to answer any questions to make things more clear.

  Thank you so much for any help/advice!

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  supportbot · Member · May 7, 2011 at 1:13 am

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

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