Websites are not loading
-
Neither of my websites: markcarlsonmusic.com and pacser.org is online. I don’t understand why. Can you help, please?
-
-
I don’t know what happened.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Thanks, timethief. I don’t know either, but I am very happy that whatever it was resolved on its own so quickly.
After your first sentence, is that all boiler-plate stuff? Or are you saying that my websites are not wordpress.com sites? I could have sworn they were.
-
Yes, that’s a copy and paste answer that I use, as about 30% of those who post here have self-hosted wordpress.ORG installs that are connected to wordpress.COM account by means of the Jetpack plugin. No, your sites are not hosted here.
markcarlsonmusic.com is hosted by Media Temple
WHOIS: Click Here
IP Address: 205.186.183.85
Name Servers:
ns1.mediatemple.net
ns2.mediatemple.netpacser.org is hosted by Media Temple
WHOIS: Click Here
IP Address: 205.186.183.85
Name Servers:
ns2.mediatemple.net
ns1.mediatemple.net -
-
- The topic ‘Websites are not loading’ is closed to new replies.
WordPress.com Forums 