websites down_urgent

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  attofit · Member · Mar 8, 2024 at 12:53 pm

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  Hello both my websites are down since yesterday, attofit.net and attonutrition.com and I don’t know why?
  Can you help resolve the issue?
  These websites are my work, I need them ASAP!
  thanks a lot

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  all001fitness · Member · Mar 8, 2024 at 2:39 pm

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  Hi,

  Good day my website is down. I do not have access to/ or can not see my website.

  Message that appears: It appears you don’t have
  permission to access this page.403 Error. Forbidden.

• 

  staff-oikake · Staff · Mar 11, 2024 at 9:19 am

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  Hi,
  
  I’ve checked it, and the site attofit.net is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Input Output Flood. You need to contact them to get assistance with this site.
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!