wedsite crashes after doing a change of theme

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  dlwinery5e1879e622 · Member · Feb 19, 2019 at 4:12 pm

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  Hi There, My website is not working and available at it address dlwinery.com after trying a new theme Vino Theme from Envato. I can’t access to my wp admin dashboard as well.
  Thanks

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  fstat · Staff · Feb 20, 2019 at 8:28 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by Bluehost. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  gabbygalore1 · Member · Mar 20, 2019 at 4:38 pm

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  HI, my website keeps crashing I can’t access the WordPress storefront or basic wordpress.com themes, nor can I use many features without the website going to ERR to many redirects. I already cleared my cookies and it still doesn’t work.

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  404bill · Member · Mar 20, 2019 at 4:44 pm

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  Hi,

  Do you have a website link we can look at?

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  gabbygalore1 · Member · Mar 20, 2019 at 4:47 pm

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  http://www.gabbygalore.com

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  staff-doublebassd · Staff · Mar 20, 2019 at 5:11 pm

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  @gabbygalore1,

  We see that you created a new thread and will respond there shortly:

  https://en.forums.wordpress.com/topic/too-many-redirects-32/

  Thanks,