Weekly and Daily Digest Email Subscriptions

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  louisdanker · Member · Sep 9, 2013 at 6:56 am

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  I was just about to unsubscribe, but when I saw Annabelle’s post, I decided not to. I am constantly recieving emails on my backup email but on my primary email I am often receiving too, but sometimes I’m not! I also sometimes dont receive emails about comments… Though i get emails about followers and likes! Very strange! And, agreed, it’s taking Automattic a long time to sort this out! Frustrating to say the least…

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  chrisbjwordsandimages · Member · Sep 10, 2013 at 5:04 pm

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  Is there still no progress on this issue? It’s very frustrating for all of us.

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  eurello · Staff · Sep 10, 2013 at 7:09 pm

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  Hi everyone – we’re still working on this, and we’ll update this thread as soon as there’s a solution. To be clear, this known issue affects daily digest and weekly digest subscription emails only. If you are having any other problems with your subscriptions, please contact support about that, as it’s likely unrelated.

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  jackiedana · Member · Sep 25, 2013 at 12:36 am

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  We have been hearing some reports that some immediate notifications are also affected.

  We recognize that notifications are important to our users. Our developers continue to investigate the cause for any intermittent notification failures.