Weird Activities on my Website’s WordPress Dashboard

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  ammarfalak52 · Member · Apr 25, 2019 at 1:15 pm

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  There are a lot of weird activities going around on my WordPress dashboard.

  I am unable to Login through my Admin Account (my login credentials) are correct. My other Admin Account is unable to post a content it says ‘Submit for Review’. I am unable to add images in my Library among other troubling issues. I am unable to manoeuvre my Website and I seem stuck. Can you please help me out?

  Thank you :)

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 25, 2019 at 2:07 pm

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  Hi ammarfalak52,

  I am unable to Login through my Admin Account (my login credentials) are correct.

  What is the address of the site you are having trouble accessing? There are several sites listed under My Sites in your account on WordPress.com but it sounds like you may be trying to access one that isn’t owned the account you are contacting us from.

  If you are using WordPress.org software with another host, the WordPress.org support forums will be the best place to ask for advice.

  Once I know the site address, I can point you in the right direction.

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  ammarfalak52 · Member · Apr 25, 2019 at 2:13 pm

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  The site’s address is http://www.marcabees.com and you’re right it is not under My Sites but the Username is the same. Also, it is hosted by a different vendor.

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  staff-zinnia · Staff · Apr 25, 2019 at 2:49 pm

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  We can only support sites that are hosted at WordPress.com.

  There’s a few options though for you to find help.

  1. contact your hosting provider
  2. use the WordPress.org forums
  3. follow these tips: https://codex.wordpress.org/Resetting_Your_Password