Welcome message

  • Unknown's avatar

    Everytime i come on to the site, i get a message to take a wordpress editor tour,

    How do I get it to go away and not come back ?

    WP.com: Yes
    Correct account: yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Are you perhaps using Windows? If yes, what version?

    Can you also tell us your browser name and version?

    Is this only happening with the welcome notice, or if you change an editor setting, for example the Top Toolbar setting, does that also not save?

    And can you check if the same thing happens if you temporarily switch to another browser?

    We’ve had recent reports of this happening for some people, but only Windows users so far. Our developers are trying to figure out what’s causing this, so we’re trying to gather more information about the situations in which this is happening.

  • Unknown's avatar

    Hello,
    Thanks for getting back.

    It is windows 10

    Ive not tried a different browser. I am using Chrome. I will check with another browser and get back to you.

    Its really not a problem, just something I need to close before i continue.

    I will try a couple things and let you know. Thank you for your help.

    Ketch

  • Unknown's avatar

    Well,
    Logging out then back in did not help.

  • Unknown's avatar

    Hello,
    Changing browser to edge did not help either.

    Any thoughts ?

  • Thank you for providing that information. I’ve notified our developers, and they’ll start working on a fix.

    Once the issue is resolved, I’ll let you know in this thread.

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