We've been hacked/spammed.

  • Unknown's avatar

    Hi,
    We’ve been hacked/spammed. On our dashboard, my-stats and other pages there is a small green icon – an open circle with an arrow in it. When you hover over the icon, their our sexually explicit photos. Can you assist us with undoing this damage?
    Your help is much appreciated.
    Jack and Barbra Donachy

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there,

    I took a look at your site (http://cutterlight.com/) donachyblog.wordpress.com, and I’m not seeing what you’re viewing at all. Is this the site with which you’re having trouble? If not, please give me the address.

    Could you please log into your site using a browser other than Chrome (like Firefox, for instance). Then, let me know if you’re still seeing the same issue.

    If you are not, there may be some malware on your Chrome browser. If this is the case, Chrome has a support page here:
    https://support.google.com/toolbar/answer/9179?hl=en

    If you are seeing this on other browsers, please send me a screenshot of the green icon you’re seeing. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

    The page at the following link has some helpful tips for taking screenshots:

    Take a Screenshot

    Just let me know when there’s something I should look at.

    Looking forward to hearing from you. Thanks very much.

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