What are ALL the clicks?
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My site has several places to click on to read or download PDF files.
It is important to me which places they click on.
The ‘stats’ tells me how many clicks there were and gives me this information on what was clicked, but the information is only up to the first ten clicks (per day).
How can I find out what the rest of the clicks were?
e.g. if there were 23 clicks on one day and stats tells me what ten were, how can I find out what the other thirteen were?The blog I need help with is: (visible only to logged in users)
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Hi,
There’s no limit to the number of clicks that WordPress.com stats reports. If there are more than ten different items clicked on, then you’ll see a View All link at the bottom of them. Click that to see all the items clicked on.
Also, if there is more than one click on a particular item, then the number of clicks on the item will show that. So if the total clicks is 23, you could have 20 clicks on one item and one click each on three other items.
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Musicdoc,
I wish there was a View All link as you say, but there is not, at least on mine. I went back and tested a place where there were twenty clicks and only details of ten were shown. There was no View All at the bottom (or elsewhere).
Your second paragraph I understand and appreciate. In your example I would have four different clicks shown, that is not what I mean. -
I went back and tested a place where there were twenty clicks and only details of ten were shown.
If that’s the case, then how would you know there were twenty clicks registered. The My Sites or Calypso WordPress.com stats doesn’t give the daily total number of clicks (though the old WP-Admin stats does).
Example: https://snag.gy/m7SVRU.jpg
In the above screenshot of a day’s clicks on my primary site, you’ll see the following:
1. A right-pointing arrow to the right of the Clicks heading at the top. Clicking this arrow takes you to the clicks “Day Summary” page.
2. Ten items, with various totals. Some items represent categories of clicks. Each item for which more than one click has been recorded has a down arrow. Clicking a down arrow displays the individual clicks within that category of clicks.
3. A “View All” link at the bottom of the list of ten items. This link opens the “Day Summary” page, just as the right-pointing arrow does that I described above.
If there were fewer than ten items in the list, then there would be no “View All” link at the bottom.
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Each item for which more than one click has been recorded has a down arrow.
That’s not correct. Not all items for which more than one click have been recorded will have a down arrow. Only those that represent categories of clicks will have an arrow. In my example, the third item from the top has two clicks, but no arrow. It represents two clicks on the same link. Conversely, the fourth and fifth items each represent two clicks in a category, so they have down arrows.
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Clicks definitely don’t stop at 10.
On July 9, in particular, you have 20 clicks on one of your files.
Overall though, looking at your stats, I don’t see many days with more than 10 visits in general, so it makes sense that clicks are often lower than 10.
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Musicdoc,
You quoted me as saying ‘Each item for which more than one click has been recorded has a down arrow.’ I never said anything of the sort, I never mentioned a down arrow. You are mixing me up with someone else. -
To mac,manx staff
I am afraid you have misunderstood the question.
Take the case you quoted, July 9, as an example.
The stats page, in the clicks section, said there were twenty clicks.
It gave details of the following:
= 2 clicks on one link
= 1 click each on 9 other links.
Total, details of 11 links, what they were.
That leaves nine other links. Where can I find details of them, what they were,
where these other clicks clicked on?Musicdoc says there is a button at the bottom called ‘view all’. If there was, that would be the answer, but there is NOT. Where can I find details of the other clicks?
The problem is general, I gave this site because I had to name one, but I have other sites where from time to time I get a lot of clicks and would like to get an answer.
NOTE: I am not complaining that only ten are initially shown in full, I want to know how to find the rest.
I assume that from a staff member I will receive a straight answer, which is not always the case in various fora from other (non-staff) members. -
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That leaves nine other links. Where can I find details of them, what they were,
where these other clicks clicked on?I think you might be missing the action buttons.
First, start out at https://wordpress.com/stats/day/torahtextmakesenseofit.wordpress.com and then see this annotated screenshot for details: https://cld.wthms.co/l1Efmk
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You quoted me as saying ‘Each item for which more than one click has been recorded has a down arrow.’
As staff-blorbo indicated I was correcting myself. Specifically I corrected a sentence from item #2 in post #3339671, the post immediately preceding the correction.
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1. I do not understand what you mean by I might be missing the action buttons.
Something I am doing wrong, or the computer is doing wrong?2. When I clicked on your first link, which gave me my site stats, and then on your second link, I got the name of a screenshot png file but it did not appear, I pressed on the file name (black and pale), on
download', ondraw’, but got nothing. On `try’ I got a whole load of rubbish about children’s stuff, but no screenshot. It did not download or even try to.3. On Musicdoc’s original link to a screenshot, the words View All appeared at the bottom, as (s)he said, but not on mine.
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1. “action buttons” — Those are what I referred to as the down arrows and the right-pointing arrow. They are pointed to in the screenshot provided by staff-blorbo in his most recent post.
2. Sounds like a probable browser issue. I’d recommend trying some of the suggestions in the Browser Issues support page.
3. “View All” only appears if there are more than 10 items reported. There can be more than 10 clicks and fewer than 10 items because some items might represent multiple clicks as I’ve explained above.
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The screenshot link I gave you earlier https://cld.wthms.co/l1Efmk should work on all modern browsers. We’ve been using that service to share screenshots for _years_.
I wonder perhaps if your inability to view that is related to your inability to use the action buttons in the stats view too.
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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To musicdoc,
Of course view all will only appear if there are more than ten. But when there were far more it still did not appear.
Regarding browser see my reply to Macmanx. -
Of course view all will only appear if there are more than ten. But when there were far more it still did not appear.
You’re still missing the distinction between ten clicks and ten items. This may in part be because you’ve apparently yet to find, or understand the significance of, the action buttons.
You’ve given an example in which you said there were more than ten clicks. More than ten clicks doesn’t guarantee that the “View All” link will appear. The reason is that the number of clicks may exceed the number of items, and it is the number of items that determines whether “View All” appears.
Example 2a (more than 10 clicks, more than 10 items):
- 3 items have 3 clicks each, subtotal = 9
- 2 items have 2 clicks each, subtotal = 4
- 7 items have 1 click each, subtotal = 7
- number of clicks is 9 + 4 + 7 = 20
- number of items is 3 + 2 + 7 = 12
- Since 12 > 10, the View All link appears at the bottom.
Example 2b (more than 10 clicks, 10 or fewer items):
- 3 items have 3 clicks each, subtotal = 9
- 4 items have 2 clicks each, subtotal = 8
- 3 items have 1 click each, subtotal = 3
- number of clicks is 9 + 8 + 3 = 20
- number of items is 3 + 4 + 3 = 10
- Since 10 is not greater than 10, the View All link doesn’t appear.
If you can provide us with a screenshot of an example of a day’s clicks with more than 10 items and more than 10 clicks in your stats, we might be able to resolve the issue quicker, either by seeing what is missing in your stats, or by helping us to point out the action buttons if any appear. See the Making a Screenshot support page and its Sharing your screenshot section if necessary.
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I have understood clearly but simply have not used the technical terms you used.
I have taken a case where there were more than ten clicks and more than ten items, please do not be obstinate, I understand that fully but cannot express it in your terms.
In the example, one item appeared and had two clicks, nine items each had one click, making ten items and eleven clicks. There were in all twenty clicks. At least one item (with 9 clicks) but far more likely more items with a grand total of 9 clicks that did not appear. Nor did View All.I notice that my reply to macmanx has not appeared, Perhaps I forgot to press the send button? I will re-send later when I have time, meanwhile please do not reply until you see it.
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To macmanx
I use Windows XP which works well and like millions of others have no wish or intention to upgrade to anything inferior.
My usual browser is Opera, the latest that will work with XP.Using the example you chose (July the 9th) I tried it on Firefox which I have but rarely use. Again, View All did NOT appear, BUT all the clicks did when I expanded (control-plus). So that is the solution to my problem. If I want to see details of a lot of clicks I will simply go to Firefox. For basic use I am more comfortable with Opera.
The problem is solved, thank you and musicdoc very much for your help.
The rest that follows is merely for information that you may find useful.Two other sites of mine are multilingual. Prepared on Opera they appear correct on Firefox and even on the out-of-date Internet Explorer! But unfortunately most people seem to use Chrome, which messes up everything, especially the font (both typeface and size) in each language differently, so that there is a hideous typeface and the two languages do not match! I overcame the problem by taking screenshots of the original and then using them to replace the original (except for links), Chrome cannot mess up screenshots. This means that Bing and Google cannot read the page. A great pity, but the lesser of two evils. No problem, just for information.
[ Your name, that you are a Manx man, brings back memories of a very pleasant visit to yout Island many years ago.]
Thanks again.
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If there were only eleven accounted for in the stats you’re were able to see, on the browser that you normally use, then again I ask, as I did in Reply #3339671 above:
If that’s the case, then how would you know there were twenty clicks registered. The My Sites or Calypso WordPress.com stats doesn’t give the daily total number of clicks (though the old WP-Admin stats does).
Example: https://snag.gy/m7SVRU.jpg
Where would you get the total 20 from if that number isn’t accounted for in the stats?
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