What are my name server codes?

robandcharlene · Member · Apr 19, 2013 at 11:10 am
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I have a domain name with Mr Site: http://www.latimerpt.co.uk and I need my wordpress name server codes to point this domain to my newly designed wordpress site.

Please can you tell me what my name server codes are or how to find them?

Thank you,
Charlene

The blog I need help with is: (visible only to logged in users)
helper-heroponriki · Member · Apr 19, 2013 at 7:40 pm
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Hi there,

You’ll need to change your nameservers to the following:
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM

If you’re not sure how, you’ll need to contact your registrar, Mr. Site, for assistance.

Let me know if you have any questions!
robandcharlene · Member · Apr 24, 2013 at 1:33 pm
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Thank you! That’s really helpful and has worked fine. However now I need to get the Mr Site email to work. I have asked Mr Site for the MX records and this is what they gave me:

latimerpt.co.uk MX 10 mail.latimerpt.co.uk.
latimerpt.co.uk MX 20 mail2.latimerpt.co.uk.

I tried editing the DNS on WordPress by putting in:
MX 10 MAIL1.LATIMERPT.CO.UK.
MX 20 MAIL2.LATIMERPT.CO.UK.

However this does not appear to be working. Mr Site said the problem was at the WordPress end.

Do you know what I am doing wrong? What do I need to put in the box? Thank you so much for your help.

With kind regards,
Charlene
helper-heroponriki · Member · Apr 24, 2013 at 3:22 pm
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First, you need to change your first MX record to:

MX 10 MAIL.LATIMERPT.CO.UK.

Second, you are missing the IP address of your mail server, which you will need to get from Mr. Site. It will either be an A or CNAME record. Without that, your mail won’t work. Once you get that, you can add it to your MX records.

Once that is updated, it may take up to 48 hours before you will see mail service.

I hope that helps! Let me know if you have any questions.
robandcharlene · Member · Apr 24, 2013 at 6:23 pm
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Thanks, I have now received this info from Mr Site.
Here is all the info I have:

MX 10 MAIL.LATIMERPT.CO.UK.
MX 20 MAIL2.LATIMERPT.CO.UK.

mail.latimerpt.co.uk A 193.227.106.237
mail2.latimerpt.co.uk A 193.227.106.238

Can you please show me what I need to put in the DNS records box to enable the email to work?

Thank you!
helper-heroponriki · Member · Apr 24, 2013 at 7:00 pm
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You can copy and paste that information into the Custom DNS form by following the instructions here:
http://en.support.wordpress.com/domains/custom-dns/

Let me know if you have any trouble or have any other questions.
robandcharlene · Member · Apr 24, 2013 at 7:32 pm
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Thanks. I had already read those instructions but contacted you because I didn’t know how to input the info I had into this format.
Here is my attempt:

MX 10 MAIL.LATIMERPT.CO.UK.
MX 20 MAIL2.LATIMERPT.CO.UK.
A mail.latimerpt.co.uk 193.227.106.237
A mail2.latimerpt.co.uk 193.227.106.238

Is this correct and all I need to make it work? Do I need the Cname and Txt parts? If so I have guessed from your code that it is the following, I have not received this info from Mr Site.

TXT v=spf1 include:mail.latimerpt.co.uk ~all
CNAME autodiscover EXCHANGE.LATIMERPT.CO.UK.

Is this correct?
Thanks for your help and patience.
Charlene
helper-heroponriki · Member · Apr 24, 2013 at 8:00 pm
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No worries – these things are complicated sometimes :)

Minor edits to your items:
```
MX 10 MAIL.LATIMERPT.CO.UK.
MX 20 MAIL2.LATIMERPT.CO.UK.
A mail 193.227.106.237
A mail2 193.227.106.238
TXT v=spf1 include:mail.latimerpt.co.uk ~all
CNAME autodiscover EXCHANGE.LATIMERPT.CO.UK.
```
Copy and paste all of that into the Custom DNS – and give it up to 48 hours for it to work as the DNS needs to update.

Let me know if you still have trouble after that time or if you have any other questions.
robandcharlene · Member · Apr 24, 2013 at 9:03 pm
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Thank you so much!

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