What are the differences between Business and Ecommerce Plans means? And Can you cancel a plan?

  • Unknown's avatar
    tamirglobus · Member ·

    (1) What means ‘Accept Payments in 60+ Countries” in the ‘eCommerce’ plan? wouldn’t I be able to get payments with the ‘Business’ plan too?

    (2) What “Personalized Expert Support Sessions” in the ‘eCommerce’ plan means? Will the expert help me to set up plugins that are required for my website? And design it?

    (3) Can the ‘business’/’ecommerce’ plans can be canceled? because it’s stated that the plan bills yearly.

  • staff-doublebassd · Staff ·

    Hi there,

    The eCommerce plan has the exact same features as Business, but it also comes with the WooCommerce plugin, the Storefront theme, and a number of free and premium add-ons for WooCommerce and Storefront pre-installed.

    So with the eCommerce plan, we do a big part of setting up an online store for you, so you can just start creating products – on Business you can use exactly the same plugins, but you’d still need to install everything manually. And you get a number of features that would usually cost extra, at a cheaper price than it would cost you if you bought those add-ons directly from WooCommerce.com.

    In regards to Accept Payments in 60+ Countries, there are quite a few Payment Gateway extensions that come pre-installed with the eCommerce Plan that together accepts payments in 60+ countries. Although these particular extensions are free, they come right out of the box ready to use under the eCommerce Plan. You won’t have to worry about the hassle of installing them as with the Business Plan.

    Personalized Expert Support Sessions are our Quick Start Sessions and you can read all about them here:

    https://wordpress.com/support/quickstart-support/

    They are great for assisting you in setting up your store, troubleshooting issues, or assisting you with particular features you want to add to your site.

    You can cancel the plans at any time, but there is a 30-day window for you to receive a refund. For initial domain registrations, the time frame to receive a refund is 48 hours. All other purchasable upgrades and renewals have a 30-day refund window. For more information on refund policy, please visit our support page:

    Manage Your Purchases

    Hope this helps. Please let us know if you have any questions.

    Thanks,

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