What causes 0-byte XML Export files?

  • Unknown's avatar
    alexandriablog · Member ·

    Recently I’ve been backing up my blog using the Tools | Export function.

    After several successful backups, the last one a 55MB file June 29, I have been unable to save anything but a 0-byte file. When I click the “Save File” button, the window blinks instantaneously, a message flashes “All files have been downloaded”, and I am left with a 0-byte file. I thought this might be some type of temporary glitch, but the same thing happened 5 minutes ago.

    Naturally, I’ve turned to third part sources, which don’t seem to have any problems backing the blog up, but I would prefer if possible to have the native WordPress.com XML backup file as well.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    raincoaster · Member ·

    Just double-checking: you have made new posts since the last successful backup?

  • Unknown's avatar
    alexandriablog · Member ·

    Yes.

  • markel · Staff ·

    That happens when your blog is too big for the export process to handle the whole thing – you end up with nothing in the export file.

    You’ll notice that there are now controls in the exporter for you to limit the export by date range. You’ll need to break up your export into more than one file (dates are the easiest way to do it) in order to export it successfully.

  • Unknown's avatar
    alexandriablog · Member ·

    Ah, yes, that solved the problem.

    Thanks much.

  • Unknown's avatar
    thesacredpath · Member ·

    @markel, thanks to the team for including that feature.

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