What do I do if there is a charge on my credit card that shouldn’t be there?

  • Unknown's avatar
    rosieosborneb09b327b42 · Member ·

    I was charged on my credit card, but my account shows no history of charges and no saved credit cards. I’m trying to determine if this was fraud.

  • staff-mckluskey · Staff ·

    Hi there!

    Is it possible that you have another WordPress.com account? You are currently logged in as rosieosborneb09b327b42 and there are no sites under your account.

    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

    You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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