What do I have to do to get help?

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  dmgm64e2b230094 · Member · Jan 5, 2023 at 1:20 am

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  If help is this hard to get I have real doubts about WordPress as a service that provides adequate support.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 5, 2023 at 2:44 pm

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  Hi there,

  http://hoosierhappiness.com/ appears to use the free WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/