What does Brinkster have against my emails linking to my blog?

  • Unknown's avatar
    brain1946 · Member ·

    Links to my blog – Rhetauracle – sabotage my emails. Brinkster simply loses all my outgoing emails where I include the link – they don’t bounce: they disappear. Also Brinkster (or Zimbra) puts all WordPress emails – e.g. new follower notifications – into the webmail junk file, despite my having added you to the preferred correspondent list.
    N.B. If I use my gmail account for emails there is no problem.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    Sorry to hear that you’re having trouble with this! Both of these issues (the disappearing emails and the WordPress.com emails being put in your junk file) sound like a problem with Brinkster categorizing these emails as junk or spam. I recommend that you contact Brinkster directly to ask them:

    1. If your blog link is causing your emails to be caught in their spam/junk filter
    2. If they can whitelist emails from WordPress.com to make sure they go to your inbox instead of the junk file

    Here is a link with information about contacting Brinkster support:

    http://www.brinkster.com/Company/Contact-Brinkster.aspx

    Because the emails from WordPress.com are being delivered (even though they end up in your junk file), this sounds like a problem on Brinkster’s end. If you have any questions about this, please let me know!

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