What does "manual renewal" mean, if my domain was automatically renewed?
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You say you don’t refund domain renewals, but I didn’t authorize renewal. It still clearly shows “Manual Renewal.” How is that fair? I really don’t get it.
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Hi there,
Sorry about that! I see your premium bundle for the blog eugenetallclub.wordpress.com, including the domain eugenetallclub.com, was renewed a week ago.
If you’d like, I can cancel either the full premium bundle for $99, or all of the bundle except $26 for your domain.
If we refund the rest of the Premium upgrade purchase, you can continue to use the domain eugenetallclub.com for your WordPress.com site, or you may point the name servers to another hosting provider in order to use the domain somewhere else.
Here’s more information about using your domain at another hosting provider:
http://en.support.wordpress.com/domains/move-domain/If you do not wish to continue to use your domain, we can cancel it as well. Please note that once it’s been cancelled, it may not become available in the future to register again. We typically would advise against this course of action unless you are certain you do not plan to use the domain in the future.
I hope this helps! Please let me know how you wish to proceed.
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