What email is related with the web?

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  ivelazquez2016 · Member · Jun 17, 2021 at 9:11 am

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  Hi, I forgot what is the email account that we used to create this web. Can you help me?

  The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. This site is not linked to my WordPress.com account.

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  fstat · Staff · Jun 17, 2021 at 12:43 pm

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  Hi there,

  We cannot disclose any information about other WordPress.com accounts. To recover access to your other account please follow our Account Recovery guide:

  Recover Your Account

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  ivelazquez2016 · Member · Jun 17, 2021 at 3:57 pm

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  Hi, thanks

  I undesrtand, but we have a problem because nobody remember what is the email addres that we use to create this web and we can´t ask for recover password.

  It´s posisble that you send a password recovery mail to the account that its related with this page?

  If the email is one of the our organization, we can recover the access, and if the email is not from our organization, the owner will ignore the message.

  Thanks

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  helper-heroponriki · Member · Jun 17, 2021 at 7:01 pm

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  That is not something that we as Staff would do. Your only option is to go through the account recovery process as my colleague indicated above.

  I hope that clarifies things.

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  ivelazquez2016 · Member · Jun 18, 2021 at 9:10 am

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  Thanks, we will try it.