What happened to my color picker?

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  findingthemotherlode · Member · Dec 5, 2011 at 2:53 am

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  I no longer have the ability to choose a color from my color picker option. The scrolling bar is only black, and I cannot change it no matter what I do.
  Blog url: http://findingthemotherlode.wordpress.com/

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  findingthemotherlode · Member · Dec 5, 2011 at 2:59 am

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  Any clue on how to get my color picker working again?

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  chrisrudzki · Member · Dec 5, 2011 at 7:27 pm

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  Hi there,

  Could you please try clearing your browser’s cache and cookies?
  http://en.support.wordpress.com/browser-issues/

  To rule out a browser issue, you might also try using a different browser, like Firefox or Chrome:
  http://firefox.com
  http://google.com/chrome/

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  findingthemotherlode · Member · Dec 5, 2011 at 7:45 pm

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  Thanks, but we just cleared the cache and the cookies and it is still frozen in black.
  I am using Firefox 8. Have never had this problem before.

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  findingthemotherlode · Member · Dec 5, 2011 at 7:47 pm

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  Just checked with Chrome and it works there, must be a Firefox issue. Glad I have my color picker back, but would love to have it with Firefox:(

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  chrisrudzki · Member · Dec 5, 2011 at 10:02 pm

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  Could you let me know which OS, and version, you’re running Firefox 8 on?

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  findingthemotherlode · Member · Dec 5, 2011 at 11:38 pm

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  Yep. Windows 7 Home.

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  staff-blorbo · Staff · Dec 5, 2011 at 11:46 pm

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  Just so we’re on the right page, exactly which color picker is not working for you?

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  findingthemotherlode · Member · Dec 6, 2011 at 3:08 am

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  The one actually called Color Picker:) the one that has a scrollbar to achieve the exact value of given hue. So, not “Palette” or “Named.”

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  staff-blorbo · Staff · Dec 6, 2011 at 6:40 am

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  Well, I mean there are a couple of them depending on what theme you’re using.

  Is it a color picker for text when editing your post, a color picker for your link color, a color picker for your background color, a color picker for your header color, etc?

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  findingthemotherlode · Member · Dec 6, 2011 at 3:19 pm

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  OK, now I see what you mean…it’s the color picker for text when editing posts.

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  staff-blorbo · Staff · Dec 6, 2011 at 8:20 pm

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  Are you running any add-ons with Firefox? If so, would you mind testing with those disabled?