what happened to my website?

  • Unknown's avatar
    ankitpateltheowner · Member ·

    Hey have been editing my site for a while now but when I log on I cant find is it possible to look into whats going on?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    You are referring to goluxmarketing.com? I see that you had this domain connected to your WordPress.com account via the Business Plan (monthly) on https://ankitpateltheowner.wpcomstaging.com/ that you last renewed on 5/13/2023

    However it appears that you did not renew in June, so the Business Plan and associated domain connection was removed. Because of this your site is not currently available at goluxmarketing.com currently.

    However, I can confirm that you have recently upgraded to the Business Plan again (today) and it is active under your account as you can see here: https://wordpress.com/plans/my-plan/

    I have restored the connection and you should see your WordPress.com site at goluxmarketing.com, but I do see that your site is private so you may need to launch it again by setting it to public. See:

    WP
    Settings » Privacy Settings
    in WordPress.com Support
    5 min read
    Your site’s Privacy settings control who can view your site, allowing you to make the site public, private, or “Coming Soon”. This guide explains each setting you can use on your site. Visit Settings Launch Your Site Launching your site means you are ready to share it with the world. To launch your site, go to Settings → General and click the Launch site button. If you do not see this

    Hope that helps. Please let us know if you have any more questions.

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