What happened to the domain I owned?

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  danagriffin · Member · Nov 24, 2013 at 12:55 am

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  domains
  When I registered with WordPress, I owed the domain: http://www.dana-griffin.com. When I filled in the registration I selected it to be the primary domain. Now, that site doesn’t show the changes I’ve made to my blog. If I go to either authordanagriffin.com or danagriffin.wordpress.com, I see the changes. Can I revert back to the dana-griffin.com domain?

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Nov 24, 2013 at 10:01 pm

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  Hi Dana – You mapped that domain to this blog: http://dana-griffin.com/

  Would you like me to move it to http://danagriffin.wordpress.com/ ?

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  danagriffin · Member · Nov 25, 2013 at 3:07 pm

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  No, I’d love to have http://www.dana-griffin.com be the primary blog. But when I go to that address in, I go to a blank website page without my blog or links to my books.

  But, if I go to danagriffin.wordpress.com, I get the site I set up.

  How do I fix that problem?

  Thank you for your help.

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  eurello · Staff · Nov 25, 2013 at 5:25 pm

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  Hi Dana – I can simply move it for you. It looks like you accidentally created a new site when you wanted to add that domain to your existing site, is that correct? Currently, you have a $99 premium upgrade on each site. Do you want two sites?

  If not, I can cancel and refund the extra premium upgrade and move your domain to the correct site.

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  danagriffin · Member · Nov 25, 2013 at 5:53 pm

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  Hi,

  No. I only need one site, with the domain address of: http://www.dana-griffin.com. Duh!

  Thank you for your help.

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  eurello · Staff · Nov 25, 2013 at 9:09 pm

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  Hi Dana – Ok, I moved your domain and premium package to the correct blog:
  http://dana-griffin.com/

  I also canceled and refunded the second domain and premium package that you purchased accidentally, and you should see that $99 refund on your statement in about a week.

  Let me know if you have further questions!

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  danagriffin · Member · Nov 25, 2013 at 9:29 pm

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  Thank you. I really appreciate all your help.