What happened to the french presentations of blogs?

• 

  dianehelenebernier · Member · Apr 3, 2014 at 3:11 pm

  • Copy link
  • Add topic to favorites

  I receive in french, notices about blogs, that seems to have been typed on the wrong keybord. In particular the letter é is absent. C’est un charabia illisible . The format has also been changed.The last proper one was on march 3rd ,introducing Poetry on a canapy.
  Something must have gone wrong…

  personnally I have two blogs at WordPress. motsenemergence and Marceletlesautres

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Apr 4, 2014 at 10:51 pm

  • Copy link

  Hi there!

  I just checked your sites and found that the é is not absent as seen here:

  

  It may have been a small glitch. Please let me know if it’s still happening on your site.

  Thank you!

• 

  dianehelenebernier · Member · Apr 5, 2014 at 2:17 pm

  • Copy link

  The problem is still there as evident in a message I received from WordPress on April 4th.

  I forgot to mention that, in addition,the links are absent

  ex. lire la suite ou approuver le commentaire, n’est plus un hyperlien

  Thank you for your interest . Diane

• 

  gracejiyoung · Member · Apr 7, 2014 at 4:25 pm

  • Copy link

  So the problem is not on your site, but in an email? Can you please provide a screenshot of this image and upload that to your Media > Library? I can take a further look.

  Thanks!

• 

  dianehelenebernier · Member · Apr 7, 2014 at 9:28 pm

  • Copy link

  thanks again.
  You are wright, the problem is with the email and not the blog.
  My email is otherwise fine, I receive messages both in english and in french, everything works correctly.
  I miss the links on what I receive from WordPress.

  I will try and follow the procedure that you suggest. Going out of town, will try on wenesday.

• 

  gracejiyoung · Member · Apr 7, 2014 at 9:30 pm

  • Copy link

  Ok thanks. Once you see the error in the email, please let me know and I’ll have my team look into it.

  Thanks!

• 

  dianehelenebernier · Member · Apr 10, 2014 at 9:44 pm

  • Copy link

  Hello,
  I followed your instructions. I am learning…

  I took a screenshot of an email messge from WordPress.
  It is now in my library , under pictures.
  What next?
  Diane

• 

  gracejiyoung · Member · Apr 10, 2014 at 11:19 pm

  • Copy link

  Hi Diane,

  I cannot find it in your Media > Library. Please make sure it is uploaded to this page:

  https://motsenemergence.wordpress.com/wp-admin/upload.php

• 

  dianehelenebernier · Member · Apr 14, 2014 at 2:14 pm

  • Copy link

  Hello,
  The screenshot pictures (2 of them ) are now in my windows media player library under the untitled playlist, I could not get them into the pictures.
  The print is quite small, I pressume you can enlarge it.
  Hope this works,

  Diane

• 

  gracejiyoung · Member · Apr 14, 2014 at 5:42 pm

  • Copy link

  Hi Diane,

  Please upload it to the link I provided you above. The Windows Media Player is on your computer and I have no access to your computer. So you will need to upload it to your Dashboard’s Media > Library page, so that I can view it.

  Please go here:

  https://motsenemergence.wordpress.com/wp-admin/upload.php

  Then, click on Add New at the top of the page as seen here:

  

  Then, click on Select Files as seen here:

  

  Then find the files in your computer and add them to your Media > Library.

  Thanks!

• 

  dianehelenebernier · Member · Apr 15, 2014 at 9:11 pm

  • Copy link

  hello,
  the two samples of the defective emails are in my wordpress media library. Your instructions were very clear.
  The print is quite small, if you cannot enlarge it , let me know and I will do it over, using a different procedure.
  Thanks again,
  Diane

• 

  gracejiyoung · Member · Apr 15, 2014 at 10:11 pm

  • Copy link

  Hi Diane,

  Thank you for the screenshot. It may need a bit more investigating. Can you forward one of those emails to:

  support@wordpress.com

  Thank you!