What information is needed for Akismet bug?
-
What information will assist the support team in fixing this bug? Do they need screen shots or what? According to the stickied comment above they can’t recreate it? Would access to a Dashboard that is having the problem assist them in troubleshooting this?
-
I’m sorry but only staff can answer your question. I assume that if they require some further information or assistance they will state that here https://en.forums.wordpress.com/topic.php?id=14238&page&replies=70
-
@TT:
you may not have noticed, but that thread has been closed to comments. I can only assume this means that no new info will be posted to it.@jrsofty:
you might want to send your question directly to staff by using the Support button on your dashboard. -
The following is said with respect.
IMHO staff are coping with so many problems now that advising bloggers to send in support tickets may not be a wise thing to do. Although the thread has been closed I assure you that staff do know there are ongoing Akismet bug problems.
They know what the problems are. They are working as hard as they can to find solutions. Surely each of us do not need to send in tickets and get pacification emails when staff could better spend their time finding solutions and applying them.
Also the likelihood that staff will discuss in ins outs and requirements of Akismet on this forum where spammers and sploggers lurk is very low to non existent, for obvious reasons.
- The topic ‘What information is needed for Akismet bug?’ is closed to new replies.
WordPress.com Forums 