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Forums / what is going on

what is going on

  • Unknown's avatar
    wcoats10e26901c4 · Member · Mar 21, 2023 at 8:37 pm
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    I have paid forvmy blog on wordpress for many years and suddenly as I try to add my lastest blog and I am told that I don’t have one. This space i am in now seems to have stolen my site. How do I get it back.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-totoro · Staff · Mar 22, 2023 at 12:04 am
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    Hi there,

    I do not see any upgrades under your @wcoats10e26901c4 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login?

    I can confirm that wcoats.blog is registered at WordPress.com but is under a different account and not your @wcoats10e26901c4 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

    On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

    Once you are connected to the correct account we are happy to help you with managing your account. Thanks!

  • The topic ‘what is going on’ is closed to new replies.

Tags

  • Account Recovery
  • other account
  • payment
  • wpcomhelp
  • wrong account

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from wcoats10e26901c4

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