what is going on
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I have paid forvmy blog on wordpress for many years and suddenly as I try to add my lastest blog and I am told that I don’t have one. This space i am in now seems to have stolen my site. How do I get it back.
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
I do not see any upgrades under your @wcoats10e26901c4 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you made your purchase under a different login?
I can confirm that wcoats.blog is registered at WordPress.com but is under a different account and not your @wcoats10e26901c4 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to help you with managing your account. Thanks!
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