What is SimpleSite doing?

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  miladyrules · Member · May 20, 2018 at 11:58 am

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  I was exploring the upgrade to premium when your process sent me to SimpleSite, a company in Denmark, that will want $10.95 a month to provide services that appear to duplicate what you offer on premium. Is this a mandatory tie-in?

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  kosiew · Member · May 21, 2018 at 11:03 am

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  hi,

  Can you tell us your site url ?

  Here is the support document on how to make the best use of this forum:
  https://en.forums.wordpress.com/topic/best-practices-community-standards/

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  miladyrules · Member · May 21, 2018 at 3:18 pm

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  hi, kosiew.
  My site is called miladyrules, the domain is wordpress.com

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  kosiew · Member · May 22, 2018 at 3:12 am

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  hi,

  I have tagged modlook for a Staff to help you with this.

  exploring the upgrade to premium when your process sent me to SimpleSite, a company in Denmark, that will want $10.95 a month to provide services that appear to duplicate what you offer on premium. Is this a mandatory tie-in?

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  kokkieh · Staff · May 22, 2018 at 5:52 am

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  Hi there,

  We have no affiliation SimpleSite.com and we do not link to that service on any of our upgrade pages.

  What page exactly did you do and where did you click that caused you to be sent there?

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  miladyrules · Member · May 22, 2018 at 6:19 pm

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  I was in Dashboard on miladyrules.wordpress.com, and thinking I might try monetizing some posts, I clicked the upgrade box for premium. Sent directly to SimpleSite registration.

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  supernovia · Staff · May 22, 2018 at 6:26 pm

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  That is very odd. I’m wondering if you have some kind of browser plugin (maybe a deal service) that is doing that for you.

  If you try the same thing in another browser are you still re-routed to this other unaffiliated site?

  Also, can you send a link to the exact page you’re on in the admin?

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  miladyrules · Member · May 24, 2018 at 11:23 am

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  It seems likely that some browser plugin on Chrome sent me to the other site.
  This is the requested link: https://wordpress.com/plans/miladyrules.wordpress.com and when I went back there, I saw the WP upgrade I had wanted was in my cart.

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  fstat · Staff · May 24, 2018 at 12:20 pm

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  Can you please send us a screenshot of your dashboard showing the link to SimpleSite.com? Here’s how to take a screenshot:

  Take a Screenshot

  Also, run a malware scan on your computer with a tool like AdwCleaner:

  AdwCleaner