What is the correct format for entering CNAME records?

• 

  clairediamond · Member · Sep 19, 2011 at 1:37 pm

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  I have clicked the ‘edit DNS’ link next to my primary domain and tried to enter 1 MX and 2 CNAME records. I have verified with NetworkSolutions (my website host) that the information I am trying to enter (below) is valid.

  MX 10 INBOUND.CLAIREDIAMOND.COM.NETSOLMAIL.NET.
  CNAME MAIL.CLAIREDIAMOND.COM. MAIL.CLAIREDIAMOND.COM.NETSOLMAIL.NET.
  CNAME SMTP.CLAIREDIAMOND.COM. SMTP.CLAIREDIAMOND.COM.NETSOLMAIL.NET.

  However, I continue to get the following error message when I click the validate button:

  1. CNAME records should be “CNAME <subdomain> <domain>”. No wildcards (*).
  2. CNAME records should be “CNAME <subdomain> <domain>”. No wildcards (*).
  Blog url: http://clairediamond.wordpress.com/

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  evarlese · Member · Sep 19, 2011 at 1:57 pm

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  The CNAME record should follow the following format:

  CNAME mail netsolmail.net

  where “mail” is the subdomain and “netsolmail.net” is the host/domain name.

  If you’re trying to update your MX records, can you try the following?

  1. Go to Store > Domains in your Dashboard.

  2. Click “Edit DNS” button on the right of your domain name.

  3. In the text box, paste the code below:
  (just XXXXXXX lines between dashes, don’t forget the periods at the end of each line):

  ——————————
  MX 0 smtp.secureserver.net.
  MX 10 mailstore1.secureserver.net.
  ******** MAKE SURE TO UPDATE THESE LINES ********
  ——————————

  4. Hit the save button.

  Please allow 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions for these changes to complete.