What is the email for customer support?

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  simmulations · Member · Aug 20, 2025 at 9:09 pm

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  What is the email for customer support? Our IT guy was sent to prison and gatekept all of our accounts and login information before he went in.

  How do I speak with someone from customer service about regaining control of the account, or at least finding out what the email address that was associated with WP for out website was.

  I can log into the WP for the website, but I need the email address associated with that account and can’t find it anywhere.

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  lucasbinati · Member · Aug 21, 2025 at 1:52 am

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  Hi, @simmulations.

  I completely understand your issues and the consequences by that. I’ve tagged your post so the WP Staff will assist you in the best way, ok?

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  kaichicha · Member · Aug 21, 2025 at 2:31 am

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  Hi @simmulations,

  Please email us directly at help@wordpress.com with the specific details of your issue, including the domain or any related information tied to it, and we’ll be glad to assist you.
  
  Thank you!